About Us

Looking for more information about who we are, what we do and what makes us special? You’re in the right place…

Welcome to The New Window Company

We are the leading provider of timber, timber alternative and uPVC windows and doors in the East Midlands, installing across Lincolnshire, Rutland, Nottinghamshire and Leicestershire.

We showcase a range of our award winning products in our extensive Lincolnshire showroom. Come and have a look around, test out our working, full size samples and ask us any questions, we are more than happy to help.

If you decide our products are for you then we can arrange a home visit to discuss your requirements, take measurements and provide a quote.

If you have any questions please feel free to pick up the phone and speak to any member of the sales, admin or fitting teams. Alternatively, you can submit a question via our enquiry form here:

Ask a question

WHY US?

We love what we do, and that passion converts into highly satisfied customers. From your first visit to our showroom to your finished installation, we strive to provide a bespoke, stress-free and professional service.

  • We have over 20 years experience in the industry
  • We are FENSA and Certass registered so our installations are compliant with building regulations
  • We provide a home visit service to discuss your requirements
  • We ensure our customers are fully informed before making any decisions
  • We have a fantastic team of experts in their respective fields
  • We offer deposit and guarantee protection
  • We are members of the British Woodworking Federation, Fairtrades and Trustmark
  • We have many testimonials that we are happy to share with you.

What you need to do next…

We have a very relaxed approach to your enquiry, we would encourage you to visit our beautiful showroom to view our wide range of products, alternatively we can visit you in your home to discuss all the options available to you.

We will then provide you with a written comprehensive quote in due course detailing the price, specification and guarantees.

Our process

Our team

You are in safe hands with our knowledgeable, professional and friendly team, this includes surveyors, fitters, sales team and admin staff

Our Chairman, Roy Wakeman OBE, led a management buyout of the company 4 years ago, taking over from Darren and Tracey Elmes.

Roy is a leading figure and driving force in the timber and joinery Industry. He has led the industry as President of the BWF (British Woodworking Federation) three times in his career, 1987, 2001 and 2013. He was Chairman of the Construction Confederation in 2001 and has previously chaired the Networking Forum for the CPA (Construction Products Association) for 11 years. Until recently he was the Chairman of the Confederation of Timber Industries (CTI).

Our Sales team consists of three highly experienced gentlemen, Mike Scarborough, Steve Broughton and manager Dean Goodwin.

Our friendly Admin duo Angela Pearson and Christina Clough are on hand throughout your journey with us.

Our talented Installations team consists of Lee Jarman, Operations Manager, Gary Spence, Surveyor and Installer, Ben Fawcett, Installer and Edward Markham, Installer.

OUR HISTORY

We have been a strong presence in the window and door industry for a significant number of years, and take pride in using that experience to provide the best possible service for our customers.

Established in 1995 by Darren and Tracey Elmes, we have gone from strength to strength. Initially operating in Grantham, we soon had to move to larger premises in 2004. In 2007 new products were being introduced into the industry so our product range was expanded to include timber. Further expansion in 2011 resulted in the move to our current location, a converted stone barn near Caythorpe, perfect due to the 1320 sq ft floor space and ample parking right outside.

In 2017 we were acquired in a management buyout, led by Roy Wakeman OBE, a leading industry figurehead.

Our materials

We are the regions sole provider of Timber Windows and also offer the esteemed Evolution range of windows and doors. Along side these we have Aluminium and uPVC. Finding the right material for your property and budget is vital and we are here to help. Read more about all our materials.

more about our materials

We are a member of IWA – Deposit and Guarantee Protection

The IWA is the most trusted Deposit & Guarantee protection in the UK, operating since 1985.

When you have a product installed by us you will be covered by:

  • An Insurance Backed Guarantee. This means if we cease to trade your investment will be protected.
  • Deposit Protection Scheme. If we cease to trade after you have paid a deposit and we are unable to carry out the work, IWA will either protect that deposit and arrange the completion of the contract or will refund it.